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Withdrawal


The customer, thus you, can revoke the contract declaration in text form (eg letter, fax, e-mail) within 14 days without giving reasons. The period begins upon receipt of this instruction in text form but not before the conclusion of the contract and also before the fulfilment of our information requirements pursuant to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 of the German Civil Code and our obligations pursuant to § 312g Paragraph 1 S. 1 BGB With Article 246 § 3 of the German Civil Code. The timely sending of the revocation shall suffice to ensure the revocation period.

The revocation must be sent to:

Creative Software Solutions GmbH
Deisterstraße 20
Hameln 31785
Germany

Mail: kontakt@smarttube.io
Phone: 05151 821 29 37


Returns:

In the case of an effective revocation, the services received at both ends must be returned and any benefits (e.g. interest) drawn. If you cannot or do not return or receive the received performance as well as usages (e.g., advantages of use) in a deteriorated condition, you must provide us with this information. This may mean that you must nevertheless fulfil the contractual payment obligations for the period up to the cancellation. Obligations to reimburse payments must be met within 30 days. The period begins for you with the sending of the declaration of revocation, for us with their receipt.

Special instructions:

Your right of revocation expires prematurely if the contract is completely fulfilled by both parties at your express request before you have exercised your right of revocation. If you are an entrepreneur within the meaning of § 14 of the Civil Code (BGB) and act at the conclusion of the contract in the exercise of your commercial or independent activity, the right of revocation does not exist. The right of revocation exists according to § 312 Paragraph 4 No. 1 BGB et al. Not for the delivery of goods, which are made according to customer specification.

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