Company: Creative Software Solutions GmbH
Street, Nr.: Deisterstraße 20
Zip, City, Country: 31785,
Register Nr.: 211 090
Trade Register: Amtsgericht Hanover
CEO: Fabian Simon
Phone Number: +49 5151 7832170
Data Protection Officer:
Name: Noel Hapke
Street Nr.: Deisterstraße 20
Zip, City, Country: 31785, Hamelin, Germany
Phone Number: +49 5151
A transfer of data to third parties takes place exclusively in accordance with legal requirements. It only takes place if this is necessary for the purpose of the contract (in accordance with Article 6 (1) (b) GDPR) or because of legitimate interests in our economic and effective business operations (pursuant to Article 6 (1) lit. GDPR). In order to comply with the legal requirements and for the protection of personal data, we also take appropriate legal, technical and organizational measures when using subcontractors. If third-party services, tools or other means are used and the named seat of this provider is located in a third country, data transfer to that country is also likely. The GDPR is an EU regulation and applies to all member states. Transmission to countries outside the EU or the European Economic Area is only permitted with legal permission, consent of the users, or at an adequate level of data protection in the respective third country.
In order to protect the data processed by us from accidental or intentional manipulation, destruction, loss or access by unauthorized persons, and to comply with the provisions of data protection laws, we make technical, organizational and contractual security arrangements according to the state of the art. The encrypted transmission of data between our server and your browser is one of the security measures used.
In order to fulfill our contractual and service obligations and to protect against misuse or unauthorized use and to protect our legitimate interests, we store the IP address and time when registering, re-registering and using online services. Basically, This data is not passed on to third parties in on a personalised level, exceptions are the pursuit of our claims or a legal obligation under Art. 6 para. 1 lit. c GDPR. For advertising purposes, we create a user profile based on the usage data (eg visits to web pages with our offer or specific product interests) in order to be able to show users interesting product hints and offers.
To process user requests (via email or contact form), the information of the user in accordance with. Art. 6 para. 1 lit. b) GDPR processed.
Any access to our servers is subject to our legitimate interest within the meaning of Art. 6 para. 1 lit. f. GDPR, corresponding data (so-called server log files), including date and time, amount of data, name of the accessed website, success report on the call, the operating system including browser type and version, the previously visited websites, the IP address and the provider. For the purpose of fraud or misuse the logfile information is stored for security reasons for a maximum of seven days and then deleted. If certain data is necessary for evidence purposes, the deletion will be postponed until the final clarification of the incident.
Due to our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR we use for our online offer the so-called "Facebook Pixel", which is from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland is operated ("Facebook"). Facebook provides a guarantee that it complies with European data protection law, as evidenced by certification under the Privacy Shield Agreement (https://www.privacyshield.gov/participant). The Facebook Pixel is used by us to display the Facebook ads we have posted only to those Facebook users who have also shown an interest in our online offer, certain products or themes. In addition, with the help of the Facebook pixel, we want to make sure that our ads on Facebook meet the potential interest of users and not be annoying. The Facebook Pixel enables us to determine the effectiveness of our Facebook Ads and to compile statistics on how many users visit our online offer via an advertisement. If one of our web pages is called up, the Facebook pixel is automatically integrated into the page and a cookie can be stored on the device of the user. If the user is logged in to Facebook or log in later, the visit to our online offer will also be saved in the corresponding Facebook profile. The data collected are anonymous and do not allow any conclusions about the user identity by us. However, Facebook itself stores and processes the data, however, and as a result of the connection to the respective Facebook profile, Facebook's own use is also possible for advertising or market research purposes. Should a comparison of the data on our part be necessary with Facebook, these are first encrypted within the browser and only then sent by us via a secure connection to Facebook. In order for users, in particular, to see our advertisements, which are also interested in our online offerings, we (also based on our legitimate interests) use "Custom Audiences from File" from Facebook. The email addresses of our newsletter recipients are encrypted and transferred to Facebook. This way, a targeted display of our switched Facebook Ads can be guaranteed for these users. The scope and processing of the data are enshrined in Facebook's Data Usage Policy. You can also find basic tips for Facebook adverts at: https://www.facebook.com/policy.php. For more information about Facebook Pixel and how it works, visit the help section of Facebook: https://www.facebook.com/business/help/651294705016616. A contradiction against the data collection by the Facebook pixel and against the use of your data to display Facebook ads is possible. To do this, visit the page set up by Facebook and follow the instructions for the usage-based advertising settings: https://www.facebook.com/settings?tab=ads. All settings are platform independent, the application is thus on all devices (such as mobile or desktop devices). Whether the collection of your data via the Facebook pixel on our website is activated, you can see here. You can also prevent capture by clicking "Disable Now". When you click the button, an HTML5 storage object is stored on your computer. If the site data is deleted in this browser, the link must be clicked again. Furthermore, the opt-out applies only within the browser you use and only within our respective webdomain, on which the link was clicked.
Upon request, every user can obtain information about their personal data stored by us, if technically possible. In addition, users have the right to have incorrect data rectified and to limit the processing and deletion of their personal data. In addition, the right to data portability can be invoked. A complaint to the competent supervisory authority is possible at any time. Any consent given by the user can always be revoked at any time, only with future effect.
Data that is not subject to a statutory retention period will be deleted as soon as it is no longer necessary for your purpose. If the deletion is not possible due to its purpose or other provisions, its processing will be restricted. Blocking the data thus prevents processing for other purposes. The storage takes place in accordance with § 257 exp. 1 HGB (for trading books, inventories, opening balance sheets, annual accounts, trade letters, accounting documents, etc.) for 6 years, as well as § 147 Abs. 1 AO (for books, records, management reports, accounting documents, trading and business letters, documents relevant to taxation, etc.) for 10 years.
Users may object to the processing of their personal data in accordance with legal requirements at any time. The objection may in particular be made against processing for direct marketing purposes.
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